FAQ on New Homes

 

 

TOP VALUE HOMES, INC

18 MOST FREQUENTLY ASKED QUESTIONS ON NEW  MANUFACTURED HOMES


(1). When will my home come in?
A= It depends on the manufacturer you chose but most are now giving us delivery times between 3-5 weeks from the date we order your home.


(2). When will Top Value Homes order my home?
A = (1).Cash deals once you have signed off for colors, plans etc, your required deposit has been received by Top Value Homes and the demolition of current home has been arranged if necessary.*(2). If you are financing your new home all the customer loan conditions (i.e. income verification) shall be reviewed and approved by lender along with required deposits as per your agreement prior to order. *
* Homes will be ordered to correspond to the time frame of any demolition work &demo permit being obtained from the city if required.  This is scheduled so we do not have a new home arrive while the old home is still sitting on the lot!


 (3). How soon can I move in once the home is delivered to the site?
A= Once the home is delivered to the site there is still setting it up, permitting, sub-contractors etc to come in.  Although the time is usually much shorter for our company than the competition because we have our OWN full time permit runners along with our OWN machinery and our OWN full time in house set up crews. In normal circumstances this takes an additional 3-6 weeks before we can get a certificate of occupancy and give you the key to move in. Please remember should you order a home that requires field & finish work (tape & texture), ceramic tile flooring or Merit Care to be scheduled to consider a little bit longer than homes without this necessary work.


(4). Does Top Value Homes take care of everything including permits, landscaping, financing, screen rooms, carports, sheds, removal of old home etc?
A= Yes.  We can handle the entire project for you. 

(5). Can we put on additions later?
A= Yes.  If you are financing though it will not be included in your original loan so you would need to either pay cash for those items or re-finance at a later time.


 (6). Is Top Value Homes offering any specials?
A= Yes.  For a limited time we are offering ALL options at factory cost.  Add all the options you want with NO mark ups from us! 


 (7). Is there any warranty on our homes?
A= Yes, ALL our new homes have warranties.  Check with your salesperson for each manufacturers warranty information.


(8). I have been told that I can get a price much less than yours…what gives?
A= Our prices are extremely competitive if you are comparing apples to apples so to speak.  When comparing make sure you are getting a price for a completed “turn key” (move in) and not a “come on” price where some items such as set up, permits, options, air conditioner etc may be added afterwards. Top Value Homes gives prices that are “turn key”…ready to move in to your new home.  Be very leery of a dealer that will not give you a price for a complete home. 

Also remember that all Manufacturers are not the same.  Prices vary. You can NOT realistically compare if you are looking at a “different” manufacturer or floor plan.   Make sure you are getting prices for WIND ZONE 3 construction which is required in our area.  Many manufacturers also sell in other lower price Wind Zone areas.


(9).How do I know you are a reputable dealer that will be still around if I have questions?
Top Value Homes is a family owned business which has been actively selling manufactured homes in the same location in Broward for over 13 years. The owners of the company have 32 years experience selling homes in the area & have lived in Broward most of their lives. We pride ourselves on our reputation & plan on being here long after you move in to your new home.  Our customers say it best by giving us a 99.2% excellent  Top Value Homes survey rating! (see "what our customers are saying" in our home page menu tab).  Top Value Homes has also been honered with the CUSTOMER CIRCLE OF EXCELLANCE AWARD from Florida's Fleetwood Manufacturers.  This award is based on New Home Customer surveys done by the Manufacturer which among other questions that are asked are whether the customer would recommend the dealership to their friends & family and it they would use us again. To receive this award a dealership is required to maintain an 87% or better rating.  Our rating was much higher!


(10). Are there any special finance programs?
A= Yes. We have programs that offer lower interest rates for NEW home purchases.  Also offer construction to permanent loans.  Let us help you decide which of our programs will work best for you!  Our private lenders work with us on credit challanged customers.  Or....if you own your land free and clear you may be interested in a Zero down program!


 (11).Can I get my own financing or do I have to use Top Value Homes?
A=  We are a mortgage company and offer a variety of lenders & programs that allow us to work with many different credit customers. For some customers we can also offer “home only” loans which would not lien your land & save you on Real Estate Closing Costs.  Handling everything in house usually makes for a much faster & smoother transaction.  We will however be happy to work with your lender if you prefer.

 

 (12). Does Top Value Homes have new homes we can purchase now instead of having to wait for a custom order?
A=  (1). YES. Top Value Homes has many different models set up in many different communities for sale.  Prices ranging from $39,995 to $120,000.


 (13). Does Top Value Homes have lots that I can put a new home on for lease or sale?
A= We are members of  the Board of Realtors so we can locate lots easily enough and handle that contract for you also…check with your salesperson on what is available. 


 (14). Will Top Value Homes give me a quote for my new home that I can give to my insurance agent?
A= Yes, but these quotes are estimates that will become firm once you sign a contract & give us a deposit. Estimates for insurance purposes will be honored for 30 days ( unfortunately we can't do longer due to possible manufacturers price or delivery increases). Once we have a contract with you though you can be assured your price is locked in with us no matter if the manufacturer has an increase.


 (15) Are there wind zone requirements for our area?
A=Yes.  Since 1994 Manufactured Homes in our area MUST be built to Wind Zone 3 which should be able to withstand winds up to at least 110 mph. A mobile home dealer may NOT sell a mobile home to a customer that is not designed for the wind zone where the customer intends to install the home.  Make sure if you get a quote from out of this area that it is built to our Wind Zone 3 requirements. 


 (16) We realize demand will be high and production cost may go up from the time we order our home…how does Top Value Homes handle this?
A= A deal’s a deal as far as we are concerned so once an officer of the company has signed your agreement then you will have no surprises. If we get price increases from contractors, manufacturers etc after we have your deposit & we have signed your agreement then Top Value Homes will absorb those costs.  Moving is excitingly stressful....we want to help you be as relaxed and worry free as possible.


 (17) If I decide I don't want to re-build does Top Value Homes offer any options?
A= Yes. If you own your own land we may be interested in purchasing it.  At that point we will give you an offer no matter what the condition of the home. 

 

(18) What Manufacturers does Top Value Homes Inc represent? A= Skyline, Homes of Merit, Palm Harbor and Fleetwood

 

We listen to our customers and deliver what we say!  You can coun't on us!


We hope this helps answer many of your concerns.
Please speak with our professional sales consultants for any other questions you may have.


FT LAUDERDALE OR DADE COUNTY, FLORIDA (954) 791-7100 EXT 18

DEERFIELD BEACH (954) 427-9333

WEST PALM BEACH (561) 471-1233

BOYNTON BEACH (561) 739-6110


www.topvaluehomes.com